With 35 offices across the Netherlands, Fysius provides physiotherapeutic treatments specialising in neck and back pain. At the end of every year, they need to extend existing patient treatments within Intramed – their patient admin software – by creating new treatments data entries for next year. Every year in November, Yarado enables Fysius to automatically create new data entries for thousands of patients.
Hours of administrative work prevented yearly
Robots set up in one weekend to spread system load
Automated creation of new treatment data entries for each patient
Preserved business continuity
Reduced backlog across other processes
Happier staff, able to focus on more meaningful work
Creating new treatment data entries for a patient is a time-consuming and error-sensitive task that has to be completed across the entire corporation every year. As it’s time-sensitive work, it leads to an end-of-the-year peak in workload, which becomes unsustainable to manage for Fysius employees, eventually causing a backlog in other (administrative) tasks. With a compromised focus and over-worked staff, the more meaningful work like engaging with patients is impacted.
Prior to partnering with Yarado, Fysius employees had to dedicate hours of administrative work to manually create new treatment records for thousands of their patients:
Since the Yara robot has been implemented, the end of the year is no longer as daunting for Fysius employees, as preparing patient treatment data is now automated. There is also no impact on the day-to-day operations of the staff who need to be working in the Intramed system, as Yara starts their work on a Friday night and ends Monday morning, causing zero disturbance. Therapists are now able to focus more on helping their patients, while our software robot takes care of keeping their data up to date and ready for the following year.
Preparing patient data for each Fysius office:
Creating new treatment data entries for each patient: